Privacy Policy

Last updated: October 3, 2026

SENSO GROUP UAB (“Sensofy”, “we”, “us”, or “our”) provides Sensofy Lift, an application for Wix Stores merchants, and operates the Sensofy website at www.sensofy.tech.

This Privacy Policy explains how we collect, use, store, share, and protect information when you use Sensofy Lift, interact with our services, or visit our website.

1. Information We Process

When you install or use Sensofy Lift, we may process information made available through Wix that is necessary to provide and operate the application.

Depending on how you use Sensofy Lift, this may include:

• Wix site and app installation identifiers;
• store and product information needed to configure and display quantity offers;
• product pricing and variant information;
• offer configurations, discount tiers, offer status, and related settings;
• Wix discount rule information associated with Sensofy Lift offers;
• order and transaction-related information needed to provide offer analytics and measure offer performance;
• application plan or entitlement information needed to determine access to applicable functionality;
• technical information required to operate, secure, troubleshoot, and support the application.

We limit our processing of Wix data to information reasonably necessary to provide, maintain, secure, support, and improve Sensofy Lift.

2. How We Use Information

We may use information to:

• provide and operate Sensofy Lift;
• create, manage, synchronize, and display quantity offers;
• integrate offers with Wix Stores and Wix commerce functionality;
• provide analytics about offer purchases, revenue, discounts, average order value, and offer performance;
• determine application access and plan entitlement;
• maintain application security, reliability, and performance;
• diagnose and resolve technical problems;
• respond to support requests;
• comply with applicable legal obligations.

We do not sell personal information obtained through Wix.

We do not use Wix customer or order information to create independent marketing contact databases.

3. Wix and Commerce Data

Sensofy Lift operates as an application within the Wix ecosystem.

Wix provides the underlying commerce functionality used by Sensofy Lift, including relevant store, product, cart, checkout, discount, order, payment, and application billing functionality.

Sensofy accesses Wix information through the permissions and interfaces made available to the application and uses that information as necessary to provide Sensofy Lift.

Wix independently processes information in accordance with its own terms and privacy policies.

4. Payments and Billing

Sensofy Lift uses Wix’s application billing infrastructure for subscription billing.

Sensofy does not independently process or store merchants’ payment card details for Sensofy Lift subscriptions.

Payment processing, billing, applicable taxes, localized currency presentation, and related payment information may be handled by Wix and its payment infrastructure in accordance with Wix’s applicable terms and privacy policies.

5. Data Storage and Service Providers

Sensofy uses service providers and infrastructure necessary to operate, maintain, secure, and support Sensofy Lift.

Application data may be stored using cloud database and hosting infrastructure. Sensofy currently uses database infrastructure hosted in the European Union.

We may disclose information to service providers where reasonably necessary to operate, maintain, secure, or support Sensofy Lift, or where required by applicable law.

Where required, service providers are subject to contractual and legal obligations concerning the protection of information they process on our behalf.

6. Data Retention

We retain information only for as long as reasonably necessary to provide Sensofy Lift, maintain the security and reliability of the service, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it is processed. Where information is no longer required for these purposes, we may delete or anonymize it in accordance with our data retention practices.

You may contact us at support@sensofy.tech to request deletion of personal information where applicable, subject to legal or legitimate retention requirements.

7. Data Security

We use technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

Access to application data is restricted according to operational requirements, and Sensofy uses authenticated application and site identities when accessing Wix services.

No method of electronic transmission or storage can guarantee absolute security.

8. Your Rights and Choices

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

• request access to personal information;
• request correction of inaccurate information;
• request deletion of personal information;
• object to or restrict certain processing;
• request portability of information where applicable;
• withdraw consent where processing is based on consent;
• lodge a complaint with an applicable data protection authority.

To exercise a privacy right relating to information processed by Sensofy, contact us using the details below.

Some information is controlled directly by Wix and may need to be managed through Wix or the relevant Wix account.

9. European Economic Area and GDPR

Where the General Data Protection Regulation (“GDPR”) or other applicable European data protection law applies, we process personal information only where there is an appropriate legal basis.

Depending on the circumstances, this may include processing necessary to provide our services or perform a contract, compliance with legal obligations, our legitimate interests in operating, securing, and improving the service, or consent where required.

You may also have the right to lodge a complaint with the data protection authority responsible for your jurisdiction.

10. Website Information

When you visit the Sensofy website, standard technical information may be processed by our website or hosting infrastructure, such as IP address, browser information, requested pages, and security or server logs.

If we use analytics, cookies, contact forms, embedded services, or other technologies that require additional notices or consent under applicable law, we will provide appropriate information and controls where required.

11. Children’s Privacy

Sensofy Lift is a business application intended for Wix merchants and is not directed to children.

We do not knowingly use Sensofy Lift to solicit personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our services, data practices, or legal obligations change.

Where required by applicable law, we will provide appropriate notice of material changes.

The “Last updated” date at the top of this Privacy Policy indicates when it was most recently revised.

13. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or our processing of personal information, contact:

SENSO GROUP UAB
Gedimino pr. 45
Vilnius, Lithuania

Email: support@sensofy.tech
Website: www.sensofy.tech